Free worldwide delivery at online store Melenim.com: clothes, bags, shoes and accessories from Turkey all over the world to Santiago de Queretaro.
You can buy women's and men's clothes, bags, shoes, accessories, turkish coffee, tea and Turkish delight; orders are delivered directly from Istanbul to Santiago de Queretaro (or any other place in the world).
Delivery during the pandemic
Despite the coronavirus pandemic and closed borders, we continue our work!
Due to additional border checks, the delivery time may be slightly longer than we stated on the website. 3-4 days.
As soon as the situation in the world stabilizes, we will re-enter the usual delivery schedule.
How much does the delivery cost?
Standard delivery is free of charge for our clients. There is no minimum limit on the amount of the order, we deliver each order for free.
Delivery time - 11-18 working days
How to pay for the order?
After placing an order, you will be automatically redirected to the payment page. Payment is made via online acquiring from Yandex.
You can pay for your order by credit card, debit card and many other ways.
Is it safe to buy from your store?
We are an official company and a legal entity.
We fulfill all our obligations to customers and try to provide the highest service and the best prices.
We are interested in having a positive reputation and in existing on the market for many more years. We complete each order with love and will be glad if you become our customer.
Share your impressions of working with us, your feedback allows us to get better.
What will happen if the order is paid for, but the product is out of stock?
98% of the goods are in stock, but it happens that sometimes information about the actual stock is not updating in time.
If the paid goods are out of stock, it's not a big deal - we will simply cancel the payment and the money will be returned to your card as soon as possible.
If the order is partially in stock, our managers will contact you and clarify whether to issue a partial refund or to cancel the entire order.
How long will the order take?
The delivery time depends on the availability in stock with us or with suppliers.
Let's put it this way: completing an order may take 5 minutes, or it may take a week.
On average, it takes 1-2 days to collect an order on weekdays and longer on weekends (if the goods are not in our warehouse). Everyone has a rest in Turkey at the weekend, except us :)
Delivery by mail to you should take from 15 to 20 days, depending on the region of residence, the speed of the mail service in your country and customs clearance. As a rule, the order crosses the border with Turkey on the day of dispatch, the rest of the time is taken up by logistics within the country of the recipient of the order.
Please note that all customs taxes and fees are paid by the buyer.